Shipping Policy

Shipment processing time

All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Triton Foods LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Domestic Shipping Policy

Shipment to P.O. boxes

We only ship to U.S. addresses within the contiguous 48 states, Alaska and Hawaii. Orders from Hawaii and Alaska do not qualify for free shipping. We do not ship to P.O. Boxes.

International Shipping Policy

At this time we ship to the US and Canada only. Canadian orders do not qualify for free shipping.

All prices on our site are in US dollars. Your credit card company will bill you with your local currency at the current exchange rate.

All orders to Canada are shipped via UPS and DHL.

When ordering outside of United States of America, the recipient is responsible for assuring the product can be legally imported to the destination country.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient’s country.

Duties and taxes are non-refundable: so a shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country.

We do not refund original shipping charges for goods that are refused for delivery at customs.

If you have any questions regarding your international order, please contact us.